Case Study –Consumer Finance Maintenance Support
*The client is one of the world's leading suppliers of consumer goods, electronic appliances, household products and business products. hiSoft had completed a number of projects for the client prior to this engagement. The purpose of this engagement was to consolidate all maintenance and support needs of previous projects in the past three years and serve the client from a central point.
Challenges |
hiSoft’s Solutions |
Benefits |
- Maintenance and support systems for several major business functions of the client.
|
- The following technologies were involved in the project: ASP, Domino, PL/SQL, Java, JSP and VB on Oracle platform.
|
- Significantly improved maintenance and support processes with maximized effectiveness and efficiency.
|
- Collection of feedback from different functional units of the client.
|
- Consolidated all the maintenance and support needs on a sophisticated and structured infrastructure.
|
- Maintenance tasks and processes would be carried out with accuracy in a timely fashion.
|
- Solving business and infrastructural problems for several systems.
|
- Appreciate those added values hiSoft created during project execution.
|
- All maintenance and support matters were reported and remedied in minimized time frames.
|
