hiSoft's outsourced software development services offer reliable, high-quality alternatives for customers looking to maintain or increase their output, while leveraging more cost effective resources. hiSoft's Application Services span across the entire development lifecycle, ranging from architecture and requirements management, all the way through quality assurance testing and application management. With more than 3,500 trained experts on staff and dozens of fortune 500 companies relying on our services, you can rest assured you're in secure hands.
Enterprise Application Services (EAS)
As demands on enterprise IT resources intensify, IT administrators are struggling to upgrade and maintain their legacy systems to incorporate and support new applications.
To support overtaxed IT administrators, hiSoft offers premier Application Development, Management and Packaged Solution Services to support integration of leading enterprise applications from Oracle Siebel, CRM, ERP and more. With standardized processes and a comprehensive service suite, our enterprise application services (EAS) program provides customers with flexibility to engage with us at any phase of development – ranging from requirements and analysis, to implementation and application management. hiSoft is the preferred one stop shop for enterprise application services in China.
Packaged Application Solutions
Assembling a team of top talent from around the globe, our Enterprise Packaged Solutions (EPS) Group is recognized to be amongst the best packaged application services firms in China, supporting Fortune 1000 companies in a variety of industries, including automotive, telecommunications, high tech, pharmaceutical, and financial services. hiSoft EPS Group combines cutting-edge executive insights with proven multinational operational savvy across varying industries to offer world-class consultative services for today's enterprise organization. Equipped with a profound understanding of international trends and strategies that are critical to transnational business development, we also offer strategic consultation services for Enterprise Management, Business Process Re-engineering, and IT Strategy Planning and Auditing.
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Global Services Offering (GSO)
We pride ourselves on providing the highest quality solutions in the areas of CRM, ERP, BI, integration, and Web services which generate the greatest business value for our clients. Our solutions combine the best of onsite and offsite expertise, providing clients with:
- A dedicated onsite team of local, principal-level consultants providing technical design, project management, integration, configuration, and analytics support.
- A dedicated offsite team located in our US and Asia offices, providing additional project management and principal-level development support.
- A larger, scalable team of senior IT professionals located in our China regional development center.
- Premier Oracle development, application testing, training, maintenance, enhancements, and upgrade services.
Application Maintenance
hiSoft Application Management services offer enterprise customers a reliable means for maintenance outsourcing of legacy systems. Outsourcing systems and application management to a trusted partner is an economical way for businesses to free up their IT personnel and allow them to focus on internal initiatives, while ensuring mission-critical business systems continue to operate without interruption.
hiSoft's team of managed service professionals partner with your IT department to become an integral part of your support team and help you maximize your IT systems while reducing operational overhead. Our outsourced application maintenance services include:
- Helpdesk and functional support
- Technical support and enhancements
- Mainframe-AS/400 application management
- Database management including ETL, data cleansing/migration, and BI/data warehouse-related tasks
Quality Assurance (QA)
Quality Assurance (QA) testing for new products, specifically software applications, demands significant resources: the right people, the right equipment, the right processes and a considerable investment of time. Additionally, there are numerous complexities associated with the testing of custom or packaged applications, including unclear or ill-defined testing processes, no standard testing tools and methodologies across testing companies, resulting in inconsistencies in test data and limited integration capabilities, no clear KPIs and testing measurements, and inconsistent execution of testing plans. To address these issues, hiSoft combines proven test methodologies with an integrated approach to application testing to meet the demands of today's global enterprises.
From three central locations in Dalian, Chengdu, and Beijing, hiSoft QA Centers of Excellence offer enterprise customers nearly 10 years of expertise in addressing application testing issues. hiSoft is uniquely positioned to provide our customers with scalable, qualified resources necessary to ensure the success of their testing projects, with complete product coverage. Our broad engineering and testing capabilities combined with our team of experienced domain experts will provide you with the resources you need to bring your product release in on schedule and within budget providing you with quantifiable business value, guaranteed.
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Benefits of Outsourcing Application Testing
Significantly reduce time and cost investments associated with development
Free up internal IT staff to focus on other projects
Increase customer satisfaction by delivering quality, defect-free products: hiSoft's QA testing labs have been proven to discover up to 60% more flaws/bugs/defects than "Development Integrated QA"
Delivering product on time and within your budget -
hiSoft Testing Methodology and Architecture
The hiSoft Flex Shore Model for providing onsite/offsite testing and systems management services adheres to a rigid 9-step methodology to ensure the success of every project:
- Define business requirements
- Analyze business requirements and develop test plan
- Define functional test cases
- Define automation scripts
- Define performance scripts
- Define integration scenarios
- Measure metrics and sign-off on deliverables testing execution
- Fix bugs / defects
- Execute testing
- The hiSoft Quality Assurance Architecture
